SMS Terms & Opt-In Policy

Booker AI LLC ("Booker," "we," "us") provides AI-powered call answering and scheduling services to service businesses. As part of our service, we send operational text message notifications to our business customers (the owners and operators who subscribe to Booker).

What messages we send

Operational notifications about your account's booked appointments, including schedule updates, reschedules, cancellations, and running-late alerts. These messages are transactional and operational only. We do not send marketing or promotional content to this number.

How you opt in

Booker customers provide express consent to receive these operational SMS notifications during onboarding, as part of agreeing to Booker's service. Consent to receive texts is not a condition of purchasing any good or service.

How opt-in works (the consent flow)

Consent is collected during customer onboarding, before any messages are sent. When a service-business owner signs up for Booker AI, they are presented with the SMS notification terms and must affirmatively agree to receive operational text notifications as a distinct step. Consent to receive texts is not a condition of purchasing any product or service.

Onboarding consent script

Customers are presented with the following consent language and must affirmatively agree to proceed:

"As part of your Booker service, we'll send you operational text notifications about your appointments, including schedule updates, reschedules, cancellations, and running-late alerts. Message frequency varies based on your appointment activity. Message and data rates may apply. Reply HELP for help or STOP to unsubscribe at any time. Our SMS terms are available at https://getbookerai.com/legal/sms-terms.html. Do you agree to receive these text notifications?"

The customer must say yes to proceed. Only customers who affirmatively agree are enrolled. This is first-party messaging from Booker AI to its own business customers; no messages are sent to any third party's contacts, and no message content is marketing or promotional.

Message frequency

Message frequency varies based on your appointment activity. Most customers receive a small number of messages per month.

Message and data rates

Message and data rates may apply, depending on your mobile carrier and plan.

Help

Reply HELP to any message for assistance, or contact us at austin@getbookerai.com.

Opting out

Reply STOP to any message to unsubscribe at any time. After you reply STOP, you will receive one confirmation message and no further operational texts to that number.

Privacy and Terms

Your information is handled in accordance with our Privacy Policy and Terms of Service. Mobile information is never shared or sold to third parties or affiliates for marketing or promotional purposes.

Contact

Booker AI LLC, 418 E Slocum St, Philadelphia, PA 19119. austin@getbookerai.com, (206) 536-4398.