Privacy Policy

At Booker AI, we take privacy seriously. This Privacy Policy explains how we collect, use, store, and protect information in connection with our AI voice agent and related services.

Information We Collect

We may collect information provided by you or generated through use of our services, including but not limited to:

• Business contact information
• Call recordings, call transcripts, and call metadata
• Appointment details and customer communications
• Usage and performance data

How We Use Information

We use collected information to:

• Provide, operate, and improve our services
• Process transactions and usage-based billing
• Generate call summaries, transcripts, and analytics
• Monitor performance, reliability, and system quality
• Provide customer support and respond to inquiries

AI Processing & Third Parties

Our services involve automated and AI-based processing of communications. We may use trusted third-party service providers (such as telephony, transcription, AI, hosting, and payment processors) to deliver our services. These providers process data only as necessary to perform their services.

Call Recording & Consent

Client is responsible for providing any legally required disclosures or obtaining consent for call recording and AI processing. Booker AI does not provide legal advice regarding compliance obligations.

Data Retention

We retain data only for as long as reasonably necessary to provide the services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

You may request access to, correction of, or deletion of your information, subject to applicable law.